Legal notice

Controllers of Personal Information

In compliance with applicable law it is hereby stated that all pages and content are the sole property of Darkwoods.

We collect your personal information in order to provide and continually improve our products and services.

Types of information we collect:

Information you provide: When you create an account and/or place an order, we receive and store any personal details you provide (such as your name, email address, and postal address).
Automatic information: We automatically receive and store certain types of data when you use our services, including information about your interaction with the products available in our store. Like many websites, we use cookies and other unique identifiers to gather certain information when your browser or device accesses our content.

Purposes for Processing Your Personal Information

We process your personal information in order to operate, provide, and improve the services offered by Darkwoods. These purposes include:

Processing purchases and deliveries. We use your personal information to manage and fulfil orders, deliver products, process payments, and communicate with you about orders and promotional offers.
Providing, maintaining and improving services. Your information helps us ensure functionality, analyse performance, resolve technical issues and improve the overall usability and efficiency of our website.
Legal compliance. In some cases, we are legally required to collect and process specific data. For instance, we may collect seller or payment information to verify identity or comply with tax regulations.
Customer communication. We use your personal data to contact you through various channels (e.g. email or phone) regarding our services or your orders.
Advertising. We may use your personal information to display interest-based advertising for products and services that may be relevant to you.
Fraud prevention and credit risk management. We process information to detect and prevent fraud or abuse and to ensure the security of our customers. We may also apply risk assessment methods to manage potential credit exposure.
Consent-based processing. We may request your explicit consent for certain data uses. When you provide such consent, you may withdraw it at any time, and we will stop processing your data for that specific purpose.

How We Protect Your Information

We design our systems with your security and privacy in mind.

We use Secure Sockets Layer (SSL) encryption to protect your data during transmission.
We comply with the Payment Card Industry Data Security Standard (PCI DSS) when processing card payments.
You are responsible for maintaining the confidentiality of your password and ensuring the security of any devices or accounts used to access our services. Always log out after using a shared computer.

Access to Your Information

You can access and review your personal data, including name, address, payment methods, profile details and order history, in the "Your Account" section of our website.

Data Retention

We retain your personal information for as long as necessary to allow continued use of Darkwoods services, to fulfil the purposes outlined in this Privacy Notice, to comply with applicable legal requirements (such as tax or accounting obligations), or as otherwise communicated to you.

Contacts, Notices & Revisions

If you have any questions or concerns regarding privacy at Darkwoods, or wish to contact our data controllers, please reach out to us with a detailed description of your issue and we will do our best to resolve it.

Credits

The website darkwoods.eu was entirely conceived, developed and programmed by el dios perezoso, under the continuous guidance of the shadows and the deep void, during the strange winter days of 2020, for Darkwoods and PuertaOskura.