Shipping policy

Shipping costs are calculated automatically during checkout based on the total weight of your order and its destination. Whenever possible, you will be able to choose between several available carriers and shipping methods.
Parcels weighing up to 2 kg can usually be shipped either by standard (non-registered) mail or registered mail, at your choice. Orders exceeding 2 kg must be shipped by registered mail, which includes a tracking number.
Please note that standard (non-registered) shipments do not include tracking or insurance. To avoid any potential issues, we strongly recommend selecting registered shipping whenever available.

Parcel tracking
Only registered shipments include a tracking number.
Once your order has been dispatched, you will receive a confirmation email with your tracking information. You can also access the tracking link at any time from the Orders section of your customer account.

Dispatch and delivery
Orders are usually dispatched within 2 to 3 working days after payment has been received.
Every order is packed with great care to ensure your items are well protected during transit. Handling fees contribute to the cost of professional packaging materials and order preparation, while shipping charges cover the transportation service provided by the carrier.
Delivery times vary depending on the selected carrier and destination. Whenever available, estimated delivery times will be displayed during checkout before you confirm your shipping method.

Shipments to the United States (from October 2025)
Due to regulations introduced by the U.S. government, all orders shipped to the United States are sent exclusively via registered mail with a tracking number, no exception.
Shipping charges include transportation, import duties and customs handling charges. The total amount paid at checkout is final, and no additional customs fees or import charges will be due upon delivery.